Technical Account Manager (TAM) are trusted business advisor to Microsoft's customers paying for our support services. By maintaining a long-term relationship with customers, you will gain a thorough understanding of the organization's IT goals, pain points, and the IT team's impact on overall business. You will use this information to create a service delivery plan to make sure customers are finding success with Microsoft products.   Responsibilities Technical Account Managers provi...

Exchange Support Engineer No two days are the same in Customer Service and Support at Microsoft. We engage in challenging and complex problems to solve, we constantly pick each other’s brains and our minds are always abuzz with ideas for helping our customers to make the most of Microsoft products. Our team is geographically distributed, we speak many languages and we come from a variety of cultural backgrounds. We are rapidly expanding and we are looking for talented people with a growth mindse...

Azure PaaS support team (App Services) belongs to Microsoft CSS Cloud & Enterprise Business Unit.  Would you like to be part of the evolution of Azure and cloud support services, to be constantly challenged as the Platform expands to provide broader capabilities to customers, support customers using a service rather than on premise Microsoft products, and to work in collaboration with multiple Microsoft engineering and product teams?  We are looking for a Support Engineer with software devel...

Customer Facing Technology: The Customer Facing Technology segment of the business helps customers and partners discover and implement high-value Microsoft solutions that generate rapid, meaningful, and measurable results. With its global partner network and support infrastructure, Microsoft Services segment of the business enables the successful adoption, deployment, and use of Microsoft solutions and technologies for all customers, from the individual to the enterprise. Microsoft Services is d...

Customer Facing Technology: The Customer Facing Technology segment of the business helps customers and partners discover and implement high-value Microsoft solutions that generate rapid, meaningful, and measurable results. With its global partner network and support infrastructure, Microsoft Services segment of the business enables the successful adoption, deployment, and use of Microsoft solutions and technologies for all customers, from the individual to the enterprise. Microsoft Services is d...

The Support Engineer is a trusted advisor to IT Professionals. You will have a chance to work with some of the world’s largest companies, as well as smaller companies on the leading edge of their industry. You will solve high level complex problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Frequently, these problems will not only be technically complex, but will be politically charged situations requiring the highe...

Are you interested in the cloud business, passionate about cloud computing technology? The Microsoft Azure Platform is strategic to Microsoft enabling customers, ISVs, and Microsoft IT to develop, test, and deploy solutions in the cloud to take advantage of economies of scale, reliability, globally distributed data centers, and generally reduce the effort of managing dedicated IT infrastructure. Azure is a growing leader in the cloud market with Azure Support enabling customer success and provid...

Azure Identity support team belongs to Microsoft CSS Cloud & Enterprise Business Unit. This position under Azure Identity support team is responsible for delivering Azure Identity Service and support to our global customers with the high customer satisfaction.    The engineer is responsible for support delivery, working with customers to resolve, complex technical customer issues on the Microsoft Azure Platform. In addition, the engineer will focus on determining technical support scenarios,...

Office 365 Support Engineer will support Microsoft Enterprise customers in APGC region, and act as a technical backbone for broad and complex issues. The person focuses on technical deep diving and guidance to Microsoft’s customers and partners, proactively works to circumvent roadblocks and to provide solutions. This person will act as the regional escalation point for Office 365 support issues with the next level of escalation with product groups and or datacenter operations teams. One of the ...

Customer Facing Technology: The Customer Facing Technology segment of the business helps customers and partners discover and implement high-value Microsoft solutions that generate rapid, meaningful, and measurable results. With its global partner network and support infrastructure, Microsoft Services segment of the business enables the successful adoption, deployment, and use of Microsoft solutions and technologies for all customers, from the individual to the enterprise. Microsoft Services is d...